Sandy Springs Toyota

User Reviews of Sandy Springs Toyota

Yelp.com Review - by Shauna R.

1.0 of 5 stars. I hate to say this, but definitely agree with the reviews listed here in terms of disrespectful and pushy. This dealership made it seem like toyotas for flying off the shelf. Needless to say, a few...
yelp.com - user review - 04/27/2009
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Good price but a bit of a hassle..

After picking the car and options we wanted, I price shopped at several Toyota dealerships and it turned out that SandySprings beat the best deal by $100. They definitely value quantity over quality, so you...
kudzu.com - user review - 03/31/2009
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Worst after sale service. Hang up my call twice

Stay away from this dealer. Very bad attitude once you sign your name. Played nice in "good guy, bad guy" trick when trying to make the deal, all but turned to the "bad guy" once I agreed to buy. Transfered my...
citysearch.com - user review - 01/15/2009
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The worst Toyota dealer

I had the great misfortune to attempt to buy a vehicle at Sandy Springs Toyota. This company is the epitome of slimy car dealers. They lie about everything; their salespeople seemed well trained to do this!...
kudzu.com - user review - 01/13/2009
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Yelp.com Review - by Esteban V.

3.0 of 5 stars. Salesman have no interest in selling a car on the dealership side. Just watch you as you walk buy and not so much as a "hello". Love their Service Dept though. Well informed techs, prompt service...
yelp.com - user review - 01/10/2009
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STAY AWAY FROM SANDY SPRINGS TOYOTA

I took my 4-Runner to Sandy Springs Toyota and have never felt so disrespected as a 24 year old female!!! They left me waiting as people came in after me were being serviced and I had to go looking for the...
kudzu.com - user review - 12/05/2008
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Surprisingly Great Experience

I just bought my new Sienna XLE from Sandy Springs Toyota and can't speak highly enough of the transaction. The best part was Don Ramsmayer who is in charge of the internet sales. Not a car salesman, but an...
kudzu.com - user review - 11/10/2008
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Never ever do business here!!!!

Misrepresented the deal! Gave us one price verbally, wrote up another. When I caught it, the finance mangager cut me off, circled what we owed & said "here is the bottom line." A week later, he called back...
kudzu.com - user review - 11/02/2008
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great experience

i do not like shopping for cars but sandy springs toyota made my buying experience very easy and hassel free i would recomend them to anybody
kudzu.com - user review - 09/22/2008
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body shop

they made my car look brand new again and finished the work 4 days early. i thought my car was ruined until they repaired the damage
kudzu.com - user review - 09/22/2008
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quick and easy

shopped all over town sandy springs toyota only dealership give me an upfront low price with no hassel
kudzu.com - user review - 09/22/2008
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The Sales Runaround

Great internet sales communications, but in person sales staff played games with premiums and costs of options. Removing one, but adding another fee and trying to gloss over/hide the changes. There are...
kudzu.com - user review - 09/16/2008
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Bad experience, push and lie from sales person and sales manager

Last Sat. I had a bad experience in Sandy Springs Toyota. The sales person, whose name sounds "wade", makes me disappointed. We came to Sandy Springs Toyota to look for a new car. The sales person brought us...
citysearch.com - user review - 09/01/2008
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Do not buy a car from here

I bought a 1998 chrysler sebring on 8/11/08, the price was 6,900.00. it was told to the salesman on the phone that i would have to go and borrow money to buy the car. he told me to come get the car and i could...
citysearch.com - user review - 08/18/2008
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Starts out fine but ends up feeling like any other service dept - shady

I'm actually here at the service waiting area now, using their free wireless internet - and I've been here since 7:45 am (it's 12:30pm right now). I'm about to pay $590 for services, including a $240 mass...
citysearch.com - user review - 08/05/2008
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Once it is out of warranty, I'll never go back

Sales person was great. Service department sucks. I have had my vehicle in three times under warranty for the same problem. The first time they found nothing, the second time they told me that the software to...
kudzu.com - user review - 07/14/2008
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Can't match our own ad

I saw the exact Toyota Tacoma truck I wanted in the Sandy Springs Toyota newspaper ad. I was even comfortable with the price. The ad claimed they had 22 on the lot. The second day of the ad, I went to Sandy Springs Toyota to purchase the truck. They said they didn't have any truck on the lot that match the ad. I asked if they sold all 22 on the lot yesterday. Their response: 'we never had any of those trucks at that price but we have similar trucks for a little bit more'. I threatened to notify my congressman about their shady tactics and to also tell all of my friends, neighbors, and co-workers about this shame. As I was walking out, they said they wanted to work out a deal. I ended up buying the exact truck I wanted for the price advertised in the paper, however, it took about an hour to arrive at that agreement. I wouldn't have gone through all of the hassle if the price would not have been $2000 cheaper than the other area Toyota dealers. I am very happy with my Tacoma, but completely dissatisfied with the sales experience and do not have any trust in the Sandy Springs dealership. Beware!
openlist - user review - 07/10/2008

Classic Bait and Switch!

Found a vehicile on Autotrader and confirmed w/ dealer it was available. Scheduled to see it next morning and reconfirmed 2 hours before. When we got there, not there (supposably owner's Nanny driving it)...
kudzu.com - user review - 06/16/2008
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Highly Recommend

I've bought 3 cars from Sandy Springs Toyota and have been pleased with all aspects of the process.
kudzu.com - user review - 06/04/2008
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Un-professional

I went to checkout the 2007 used corollas. The salesman made me wait for 40min cause he had to sell car to others. He didnt allow other sales men to take care of me for some reason either. I narrowed down on...
citysearch.com - user review - 05/24/2008
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Excellent Service

I bought my last car from here and used the internet sales department. It was fast, easy, and no hassle.
kudzu.com - user review - 05/21/2008
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Toyota Rocks

I've bought three toyotas from Sandy Springs Toyota. The cars can't be beat and Sandy Springs treat their customers right.
kudzu.com - user review - 04/19/2008
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Yelp.com Review - by Stacy G.

4.0 of 5 stars. I hate buying cars. The technique I've used the last several times is to settle in on a specific make, model and feature pack. Arrange your financing early then do a phone/fax/email blitz of all...
yelp.com - user review - 03/21/2008
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Fantastic!!

I had been searching for a Prius for 3 months working with 5 other dearlerships in metro Atlanta. On more then one occassion, each dealership would call and tell me they found the car I wanted, asked for a...
kudzu.com - user review - 03/18/2008
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Pressure, pressure

Please, do your homework before walk in Toyota Sandy Springs. Those people are terrible well trained to sell under pressure. They would tell everything you want to hear. On this last Saturday, I walked in...
citysearch.com - user review - 12/26/2007
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easy purchase

i do not like buying or shopping for a car...but sandy springs toyota was easy to deal with and met all my needs and wants.........the new building they are building will make the dealership one of the best in...
citysearch.com - user review - 12/22/2007
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We got a great deal there

We bought a new 4 Runner there in 2004, although we had to walk out of the negotiations like 3 or 4 times, we ended up with a great deal on our 4 Runner. Way below what we could get at other Toyota...
kudzu.com - user review - 11/02/2007
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Good Business Partner

I work with Pieter B. on purchases for my company's fleet needs. He has always gone the extra mile for me and sees to it that my businees needs are accommodated. If you a a fleet purchaser for your company,...
kudzu.com - user review - 10/30/2007
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Marginal credit score? They will treat you badly!

The salesperson worked with me until he saw that I didnt have perfect credit, then cut off all communications. Wont come back here. I would not recommend them to anyone with less than stellar credit.
kudzu.com - user review - 10/26/2007
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Pushy Service

I recently had my oil changed at Sandy Springs Toyota and while they did change my oil in record time, they were very pushy and tried to convince me to get "repairs" and service my truck did not need. Use them...
kudzu.com - user review - 10/18/2007
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Good Service and Friendly

Helped us out and were very friendly
kudzu.com - user review - 10/18/2007
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Almost got ripped off by the Service Dept

Two separate times the service dept. tried ripping me off. Back in July, I brought in my Toyota Sienna for a problem with my A/C. The service mgr told me my break pads were down to 5% and I should spend $500...
kudzu.com - user review - 10/08/2007
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Very disappointed with my last experience

I've been taking my car there for years (for servicing), but the last experience was bad. They didn't complete some of the things they were supposed complete (that I paid for). When I brought it to the...
kudzu.com - user review - 10/02/2007
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Junk dealer fees

The ad said $5995 and below it said "prices plus tax tag & title" While I was writting the check for $5995 6% $38= $6393, The salesman(Jeff Rogers) said there was a $595 dealer prep and $25 emissions fees. I...
citysearch.com - user review - 09/09/2007
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will never shop there again

the first salesperson we dealt with treated us as if he couldn't be bothered. they tried to sell us a car that was supposedly certified, but when we pulled the autocheck found that it had flood damage. we...
kudzu.com - user review - 06/04/2007
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Terrible Sales Experience

When I went to purchase a new Tacoma they were much higher on the exact same truck than other dealerships in Atlanta. It definately pays to shop the other dealerships. The salespeople are pushy and the sales...
kudzu.com - user review - 01/23/2007
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Don't get your major service done here

Recommended for oil changes, and that's all. They email a coupon for oil changes. My experience has been that the coupon is exactly the same price as you'll get without the coupon. Misleading, no? For major...
citysearch.com - user review - 10/30/2006
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Quick and Courteous

We have used Sandy Springs Toyota for routine maintenance and for body repairs for a few minor fender benders. They have always been extremely courteous and have the car finished quicker than promised. Bill is...
kudzu.com - user review - 03/28/2006
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Great Salesperson

Well I had a wonderful salesperson. He let me test drive several vehicles until I found the one I wanted, which happened to be up on the platform behind 6 trucks. He made NO fuss about getting the keys &...
kudzu.com - user review - 03/20/2006
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GREAT SERVICE in Service Department

I havent had the opportunity to visit the Sales side of Sandy Springs Toyota, but I have had the opportunity to visit the Service Department. When you drive up you notice it is brand new. The people are very...
kudzu.com - user review - 03/19/2006
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Oil Changes are done well.

The prices are extremely high but the job is done right the first time. The oil changes are done in 29 minutes or less. Usually 20 minutes for my Corolla.
kudzu.com - user review - 03/13/2006
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Have had pretty good Experiences

I had bought a vehicle from them a year ago. I have to tell you, after what I went through with other car dealerships I almost cried when I found them. The salespeople actaully listened to what I wanted and...
kudzu.com - user review - 02/17/2006
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Terrible salespeople, mediocre service

I had a bad experience purchasing a car there a few years back. I understand they have new mgmt, hopefully that will help. Service people were helpful, once I asked for assistance (they were standing around...
kudzu.com - user review - 02/15/2006
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Merchant Review

I recently dealt with this dealership for a new car purchase. The salesperson and I talked several times and she couldn't remember my phone number or any of the details we discussed......not impressed!
kudzu.com - user review - 02/01/2006
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Good service

A pleasant waiting room and good service
kudzu.com - user review - 01/25/2006
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Wrong information , sloppy work

I had been provided wrong information after the brakes inspection that neither of brakes pads need to changed , actaully my front brakes were making squeking noise , i wasnt convinced by them , so i got it...
kudzu.com - user review - 01/07/2006
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Only the simple stuff

They are fine for an oil change only. I had my 2 month old Camry towed to them because it wouldn't drive. They kept it overnight and said it drove fine. I went there to pick it up and guess what - they could't...
kudzu.com - user review - 12/08/2005
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Excellent Quick Lube

I often take my Toyota here for an oil change. The service is always fast. They don't recommend you with unnecessary repairs.
kudzu.com - user review - 11/11/2005
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body Shop

I am sorry to say, way below standard. Kept the van a MONTH for a dented door, did not properly estimate and missed the axle, created three invoices and multilple confusion for the same repair, and the van...
kudzu.com - user review - 10/31/2005
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Great

Fast service.
kudzu.com - user review - 05/04/2005
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Excellent Service

I'm very impressed with their service department. They have a courtesy van to bring you to work. They listen to the customers and are honest. I like their Express Service where you can pay and leave as soon as...
kudzu.com - user review - 05/03/2005
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Ok Service

The Sales Department is much better than the Service Department. Service tends to be a little rude.
kudzu.com - user review - 05/02/2005
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Merchant Review

Great service when I purchased my Sequoia - did a lot of research and got a great deal there. Rodney is awesome and doesn't just give you a good deal and swap you at the closing table. The finance department...
kudzu.com - user review - 05/02/2005
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Painless!

Have only used their service department, and have never had a problem. Routine maintenance has been great!
kudzu.com - user review - 04/20/2005
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Just ok

Used to take my Toyota there and never felt I was getting a straight deal. Finally started going to World Toyota and have been much happier.
kudzu.com - user review - 04/17/2005
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not a rip off

This service dept. doesn't rip you off. I got a quote from Goodyear and they were much higher. I found out Goodyear's supplier overcharges for parts. The service people are very helpful. Being a woman, I feel...
kudzu.com - user review - 04/12/2005
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Long Time Customer

I've got 2 Toyota Avalons, a 4-Runner, and a Camry in my family. I've had excellent service from SS Toyota for over 9 years.
kudzu.com - user review - 04/12/2005
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