Dyer and Dyer Volvo

User Reviews of Dyer and Dyer Volvo

Sold a dangerous car

I bought a used D-90 with "17K" miles. It was supposedly certified and ready for the street although one headlight did not work. Shortly thereafter I found out that the brake rotors were worn out. I s...
judysbook.com - user review - 10/05/2009
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Yelp.com Review - by Mary R.

2.0 of 5 stars. I just got my car services and detailed. During the detailing, they ruined the leather on my car seat, which ended up resembling what looked like sand paper was rubbed across it. I requested they take...
yelp.com - user review - 05/22/2009
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Love my car!

I love my volvo, I got it the day my old car died and I have never regretted my choice, they do make every effort to ensure your happy with your purchase. The service dept, at least the few reps that I have...
kudzu.com - user review - 01/26/2009
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Service department dangerously incompenent

I brought my car to dyer and dyer for scheduled maintenance - they found the transmission was having problems, and replaced it (under warranty). However, when I got the car back, the mechanics had forgotten to...
kudzu.com - user review - 09/19/2008
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Women Buyers Beware

If you're a woman buyer, I'd recommend going elsewhere. Apparently Dyer does not believe women can and do purchase cars. On my visit, I brought my boyfriend along with me to look for a car and even though he...
kudzu.com - user review - 06/10/2008
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Stear clear when Purchasing

We purchased our current Volvo from Dyer & Dyer and the lease paper work was written up for a higher price then we negotiated. When I discovered the error the business manager could not explain it or change...
kudzu.com - user review - 04/17/2008
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Dyer and Dyer

I have no confidence in their work. 1. Used car purchase was to have 60k service but a. the serpentine belt was not changed b. 2 bolts left off the valve cover (we call those "pocket bolts") 2. Radiator...
kudzu.com - user review - 01/12/2008
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Useless Dealer in regards to service

Good luck in getting a clear answer to anything. Arrogance does not begin to explain the services reps.
kudzu.com - user review - 06/11/2007
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Although expensive, great service.

There might be cheaper Volvo repair shops around but, in terms of customer service, Dyer & Dyer can't be beat.
kudzu.com - user review - 03/28/2006
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Bad Karma from Sales Manager

We were in the market for a Volvo last summer and visited a number of Volvo dealerships. The sales person at Dyer and Dyer was most helpful to us but then took us to see the "sales manager". In less than three...
kudzu.com - user review - 03/13/2006
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Excellant Service

They have everything you are looking for.
kudzu.com - user review - 01/07/2006
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stood behind the car they sold us (figurativly)

we bought a beautiful used Volvo wagon here and thanks to Clark Howard,we had the sales contract written so that we could have it evaluated by an outside mechanic and return the car if there were any problems....
kudzu.com - user review - 10/30/2005
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keeps older parts in stock

not every dealer wants to keep parts in stock for lder vehicles but Dyer and Dyer does.and they chould as they sold most of the Volvos in the Metro area in thr first place.
kudzu.com - user review - 10/28/2005
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Best in Town

Dyer & Dyer's customer services is over the top and awesome. The salespeople are not pushy and take the time to get to know you. PLUS, you get a standing ovation when you go home with your new car.
kudzu.com - user review - 10/26/2005
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Exceptional Service

I am driving my second S-80, and the sales and service teams at Dyer & Dyer are tops. They work with you to put you in the car you want. Their service department- Kelly Jones - is professional, fast and highly...
kudzu.com - user review - 10/25/2005
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Long Waits, Pushy Salespeople

Dyer & Dyer has about the best selection of Volvos you could possibly want. Seems like every volvo driver in town has their name on the bumper too. Yet I have never been treated so poorly in my life...
judysbook.com - user review - 08/18/2005
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Safe car, but horrible to deal with

I love my Volvo, it's my 4th, but the folks at Dyer & Dyer are arrogant both in sales and service. The prices their service department charges are ridiculous compared to other dealers in town, and their...
kudzu.com - user review - 06/29/2005
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Good Sales and Service Departments

All around nice to deal with. Both Sales and Service are customer friendly.
kudzu.com - user review - 05/02/2005
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Great Service

Always professional in there service dealing. Walt Wake is best Service Advisor.
kudzu.com - user review - 04/20/2005
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The Best

Great service department. Very low key, helpful and reasonable.
kudzu.com - user review - 04/14/2005
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Good and average

They do a good job of estimating and servicing your car in a timely manner.
kudzu.com - user review - 04/05/2005
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