Open List Home >> Arlington, VA >> Home & Garden >> Manufacturers >> Big Wheel Bikes
1.0 of 5 stars.
I don't get Big Wheel Bikes, their customer service was well below par. I was completely ignored by the employees and eventually left and took my business elsewhere.
yelp.com - user review - 08/15/2009
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1.0 of 5 stars.
Wouldn't go back if what I needed was free. When I checked out the person who rang me up remarked that he "could charge me more if I wanted him to". I will never spend money in this shop again.
yelp.com - user review - 06/23/2009
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1.0 of 5 stars.
this place was terrible. I would recommend people not go here to purchase a bike, if you're at all like me. I went in a couple of weeks ago looking to buy a nice road bike. since this costs upwards...
yelp.com - user review - 04/08/2009
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1.0 of 5 stars.
Big Wheel Bikes was very disappointing! The customer service was horrific: the staff was rude and didn't know much about bikes. They are more interested in making a sale than providing guidance and...
yelp.com - user review - 04/01/2009
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1.0 of 5 stars.
Big Wheel Bikes is about 2 miles from the center of the action of Clarendon/Courthouse/Ballston, yet they are trumped in Customer Service by every single bike shop in the area. Seriously, these folks...
yelp.com - user review - 03/08/2009
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2.0 of 5 stars.
I love bikes and I hate to give any local bike shop a bad review, but this place really is a rip off. Not only is the customer service bad (see the other testimonials below), but they overcharge on...
yelp.com - user review - 07/28/2008
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1.0 of 5 stars.
I've got to pile on here. Two experiences here of rude service in a dark cave that sells lesser-known brands of cycles and gear. Heck, they don't even take debit or credit cards for small purchases....
yelp.com - user review - 07/21/2008
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1.0 of 5 stars.
I bought my bike here from them less than a year ago. I wasn't impressed with their customer service from the moment I walked in, but for the particular bike that I had my heart (foolishly) set on...
yelp.com - user review - 06/11/2008
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1.0 of 5 stars.
Totally agree with some of the other postings -- terrible customer service here! I have no idea why this bike shop has such a nasty attitude. They could learn some lessons in from the shop's sweet...
yelp.com - user review - 10/02/2007
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2.0 of 5 stars.
I hesitate to write a negative review of anything, but reading the experiences of others confirms my sentiment in my mind. I went here to buy an air pump and it wasn't very busy, but the person who...
yelp.com - user review - 08/20/2007
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3.0 of 5 stars.
I bought a used mountain here a few years ago for a great price and I can't complain, the bike is doing very well! Perhaps, I just got lucky with my bike purchase but I still think the used bike...
yelp.com - user review - 05/09/2007
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2.0 of 5 stars.
Dropped off my MTB for a mini-tuneup. Was hoping it could be done on the spot since the mini-tuneup consisted of just adjusting the brakes and the gears. Was told it would take 3-4 days. The next day,...
yelp.com - user review - 04/16/2007
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1.0 of 5 stars.
Ok selection and the mechanic was friendly.However, the owner is NOT a friendly guy. I talked with him about a trade in price. He gave me a price that I didn't agree with (which is normal in...
yelp.com - user review - 01/17/2007
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This bike shop in Old Town is a great addition to the area. You can either buy or rent bikes from their shop. My wife wanted to try biking with me so we didnt want to purchase a bike unless she really...
judysbook.com - user review - 01/08/2007
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