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The person running this company in the ground is the owner Darren. This company does not have a "corporate." It is one of the owners telephones that he will never answer! He is very mean and abusive to his...
citysearch.com - user review - 03/26/2009
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Those who gave 5 star rating must work for Massaggio and keep signing in under different names. They have basically the same general message "great massages". If these messages are real, let them try to cancel...
citysearch.com - user review - 03/20/2009
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Great Massages, but terrible managment! I have been trying for 6 months to cancel my membership - won't allow you to do it in person, must sent registered letter - which they say they never recieved. Can never...
citysearch.com - user review - 02/11/2009
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By the other posts on this website, I can see that I am not the only one that feels that business is unethical and unprofessional. I am the CEO of a local firm, and I am sending out an e-mail to every one of...
citysearch.com - user review - 01/22/2009
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When I tried to cancel my membership, I was told I had to do it in writing. When I wrote, I was told that my account was in arrears even though it was not. They charged my debit card anyway and I disputed the...
citysearch.com - user review - 01/02/2009
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This place is one of the worst places I have ever done business with. The atmosphere feels fake, massages are average at best and they make it financially painful to cancel your membership. They charge you...
kudzu.com - user review - 11/25/2008
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Even after 2 years of service which I was happy with, I can not cancel. I sent a letter, they claim they didnt get it. I go in they say send another letter, I call they say oh we will take care of it and then...
kudzu.com - user review - 10/13/2008
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Stay away from these guys. There's lots of reviews about how they lock you into the contract and it's impossible to cancel even when going by the rules. I thought it was just me but a friend mentioned going...
citysearch.com - user review - 09/30/2008
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Its Funny that I write 3 or more bad reviews about Massaggia Spa on Othe websites and the reviews Continually disappear and the advertisement review always shows up. I also, think its funny how all the reviews...
citysearch.com - user review - 09/25/2008
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This spa is a wonderful place to relax after a hectic day. My back used to hurt all the time until I started my weekly massages, now the pain is gone and my wallet is not much thinner. I always go on...
citysearch.com - user review - 09/23/2008
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Forget trying to find a therapist on your own, Massagio has done all the work for you. Members get a $30 massage with no catch. The membership is great, very short term and if you change your mind or move...
kudzu.com - user review - 09/23/2008
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I seen this SPA on FOX 5 news,and it does not look good for them,I wanted to presue a career in Masage,I hope other spas are not like this one......
citysearch.com - user review - 09/22/2008
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Massagio is the tops; I love the massages, the facials, the waxing, and the waterfall. The staff is great and the location is superb. Give them a try, you can thank me later. . . . . . . . It's still the best....
citysearch.com - user review - 09/22/2008
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do NOT go to Massaggio Spa. READ, READ, READ the 60 something complaints on the BBB website before going to this spa. They are rude, and non accommodating
citysearch.com - user review - 09/22/2008
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Please notice and read the numerous complaints on this website and on others in regards to the management at Massaggio Spa. They have already been featured on 11Alive, and then again tonight on Fox5. Please...
kudzu.com - user review - 09/22/2008
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I hope the secret does not get out: They give a great massage, have really professional therapists, and even do wine tastings. Massagio is the best thing going. The microderm is the perfect thing for us...
kudzu.com - user review - 09/22/2008
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The owner of Massaggio doesn't give his employees copies of the contracts they sign either and threatens them when they ask. Many therapists that work there don't get paid for their work once they give notice....
citysearch.com - user review - 09/12/2008
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I've never experienced worse treatment in my entire life. Massagio Spa I have filed complaints with the better business bureau and the governor's office of consumer affairs. I thought I was the only one until...
kudzu.com - user review - 09/02/2008
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Massaggio's in in the business of getting clients to sign contracts. Massage's are secondary. It's monthly and you must show up that month or you lose the massage. Once it's time for the contract to expire...
citysearch.com - user review - 08/27/2008
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I'll give a balanced review. The therapists weren't bad, but it is excrutiatingly difficult to get out of the contract cleanly, despite the verbal promise that all you need is your letter after six months (not...
kudzu.com - user review - 08/14/2008
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As you can read from many other people who have reviewed this spa, they are bad news. They were just featured on CBS 46 news on 7/30/2008. I cancelled my contract per the written instructions on my contract....
citysearch.com - user review - 08/01/2008
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I now know what all the fuss is about, Massagio is great. Thay give great massages and facial, have a stellar facility, top notch staff, and can't be beat. After every massage, I call my friend who referred me...
citysearch.com - user review - 07/31/2008
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This is a business that makes its money from ripping off costumers-if you have had a bad experience with your contract, including an inability/difficulty cancelling or unauthorized withdrawals from your...
citysearch.com - user review - 07/30/2008
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Massaggio Spa was featured on CBS46 last night---check out the news clip, and it wasn't pretty!! They have been reported to the BBB nearly 20 times this year for a total of 59 total complaints!!! Save your...
kudzu.com - user review - 07/30/2008
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I was treated terribly when I decided to cancel my membership. Read the fine print before you sign anything.
kudzu.com - user review - 07/28/2008
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Check websites and reviews before ever signing a contract. Do NOT sign this spas contract. It has to be a bad idea expecially with all the bad reviews on their contract service. Yes, the spa is ok but it is...
citysearch.com - user review - 07/25/2008
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ITS small, the staff..Oh wait.. what staff you only see one person that is rude to you to begin with. The receptionist was overbearing and would NOT take NO for an answer. I slowely told her I DID NOT WANT A...
citysearch.com - user review - 07/25/2008
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Rude receptionist and when asked to see a manager one was not available. I asked when I could call and talk to the manager, the receptionist had no idea when the manager would be around. Instead she gave me...
citysearch.com - user review - 07/25/2008
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My husband purchased a spa membership as a gift to me unaware of what he was getting us into. I enjoyed the less expensive massages for almost two years until I decided to cancel (because I was treated poorly...
citysearch.com - user review - 07/18/2008
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Great place for a massage and a facial. I've been getting massages since 1989 and I haven't had many that compare to Massagio's. They are friendly, knowledgeable, and are always able to get me in for an...
citysearch.com - user review - 07/14/2008
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My husband Phillip and I love this place. They treat us like royalty and we really enjoy our massages. We rearely go a week without going in. I highly reccommend Massagio Spa.
kudzu.com - user review - 07/14/2008
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You can't go wrong with Massaggio's Spa. They have great therapists and do a 60 minute treatment for $29. The spa is beautiful, they give you a bottle of water (gratis), and you can book your massage over the...
citysearch.com - user review - 07/12/2008
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Biggest contract scam, bad management and worst treatment I have ever recieved. Stay away from Massagio at all cost!
kudzu.com - user review - 07/12/2008
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Beware of Massagio Spa! They have a contract that you can never get out of. We sent a cancellation letter in after our 6 month trial membership, and they said that they never recieved the letter. The owner is...
citysearch.com - user review - 07/11/2008
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I wish I could give them a negative star rating. I have been trying to cancel my membership for 4 months. Massaggion refuses to pick up my Certified/Return Receipt letters to cancel. Then when I filed a...
citysearch.com - user review - 07/10/2008
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Great place to get a massage and a facial. I've bought so many $29.95 gift certificates that I can't remember everyone who has gotten one. Massaggio gives you a full hour massage at a great rate. There's no...
citysearch.com - user review - 07/10/2008
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As I've seen from other reviewers, I'm not the only one who has been scammed by Massagio in Alpharetta. We moved away from Alph. over a year ago and have been trying to cancel since then! I've written letters,...
citysearch.com - user review - 07/09/2008
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I have never had a better facial than I get at Massagio Spa. Sometimes, I get massages there too, but I love my facials. No need to get dressed up, ladies no need for makeup, men no need for suits. They are...
citysearch.com - user review - 06/18/2008
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I have never had a better facial than I get at Massagio Spa. Sometimes, I get massages there too, but I love my facials. No need to get dressed up, ladies no need for makeup, men no need for suits. They are...
kudzu.com - user review - 06/18/2008
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Massaggio's is a really great spa. The colors, set up, large rooms are all top tier. The staff is super nice and the services are really addictive. The location is easy to get to, no real traffic and...
citysearch.com - user review - 06/17/2008
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The massages were alright, I have had much better. The staff bombards you the moment you walk in for your appointment with the fact that you are only allowed one introductory massage (while paying full price)...
citysearch.com - user review - 06/17/2008
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I went thru my 1yr contract and was looking to sever ties w/ the repeated sub-par massages. I submitted my request for cancellation by certified mail, as requested. Then they charge me with a $90 surprise...
citysearch.com - user review - 06/16/2008
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I ended a 1yr contract after several repeated months of less than par service. They still want mo' $
kudzu.com - user review - 06/16/2008
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I used to pay $80 for 50 minute massages at Spa Sydell, but then a friend turned me on to Massagio's. Now I get a 60 minute massage for $30 and hour facials for $30. Everyone there is so nice, the services are...
citysearch.com - user review - 06/13/2008
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Massagio Spa is great: I can't go every month, but when I do I always feel great. I've been a member for about a year and never have had a bad massage. Very relaxing atmosphere, quiet rooms, a beautiful...
citysearch.com - user review - 06/11/2008
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Just like - apparently - a lot of others, I was scammed. After following all the proceedures to cancel my membership, I was continually charged. After months of not being able to get the manager's to resolve...
citysearch.com - user review - 06/05/2008
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After over 2 years on service contract, I called to cancel my service since I did not know where my contract was. The guy who I talked to told me all I had to do was send a letter in. So in May I checked and...
kudzu.com - user review - 05/30/2008
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Bad massage; bad complaint resolution; rudest business owner I ever spoke with. Currently under investigation by Governor's office for consumer affairs. These guys have no time to manage the place because they...
citysearch.com - user review - 05/27/2008
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I LOVE Massagio Spa. The massage is terrific and the pricing is great. I can go to Massagio several times a month for massage for what I would pay 1 time anywhere else. The massage is awesome and the customer...
citysearch.com - user review - 04/21/2008
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I'm with Marie, this spa is great. Where else are you going to get a $30 one hour massage? I've had many massages, all aroung the world, and few compare to Massagio's. The membership is easy, the pricing is...
citysearch.com - user review - 04/21/2008
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I have had massage in many different places, upon reading all the reviews, it burns me up about the bad comments about my favorite spa!! I read someone say that the same positive reviews are posted over and...
citysearch.com - user review - 04/19/2008
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Major scam. Even after you fulfill your membership and give notice to terminate, they will charge you bogus termination fees. Do not put yourself at risk.
citysearch.com - user review - 04/14/2008
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Do not sign up for this contract - they will charge you ridiculous cancellation fees even after you complete your contract. They don't acknowledge mail, return calls.
kudzu.com - user review - 04/14/2008
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Georgia Governor's Office of Consumer Affairs is currently investigating the company, Massaggio Spa. It is impossible to cancel your membership without being harrassed It took me 6 months to get them to leave...
citysearch.com - user review - 04/08/2008
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I really like Massaggio and have been a member for some time. Every visit they go above and beyond my expectations. I've been to the wine tastings (free to members) and love the staff. The therapists and...
citysearch.com - user review - 04/06/2008
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Wow! $29.95 for a massage with a great ambiance: The best rate I've ever found for a 1-Hour massage at $29.95. They give you a true hour, not 45-50 minutes like all those other places. Also, the ambiance is...
citysearch.com - user review - 04/06/2008
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I would not recommend this place to anyone. When you join, they tell you all you have to do to cancel is to give two months notice. The next thing I knew was that they had charged $250.00 to my credit card....
citysearch.com - user review - 03/20/2008
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Great atmosphere! Great people! Choose either one of the Chris' or even Barbara and you will be in for a treat! The monthly membership is very reasonable and a great way to ensure that you treat yourself on a...
citysearch.com - user review - 03/10/2008
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Massagio Spa is a great place to get your spa services. They do massage, facials, waxing, and microderm at unheard of prices. I've been a member for over a year and have never been disappointed. I really love...
citysearch.com - user review - 02/18/2008
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Massagio's Spa is the best, most affordable, nicest spa in all of Atlanta. I go there as often as I can, and have stopped going anywhere else. I get massages weekly, and a monthly facial. My husband gets a...
citysearch.com - user review - 02/18/2008
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I'm not a big fan of massage, anywhere, buy I love their facials. Their estheticians are the best and always know what product to use. Unlike everywhere else, there is absolutely no pressure to buy their...
citysearch.com - user review - 02/12/2008
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I've been to many area spas and Massagio's is the best. Their therapists used to work everywhere else but got tired of no one going to those places. I think they have 19 on staff, and everyone I've seen has...
citysearch.com - user review - 02/12/2008
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Customers report being subjected to "product sales pitches" during their massage treatments. Customers attempting to cancel memberships are being charged $300 on their credit cards with no explanation or...
citysearch.com - user review - 02/12/2008
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I wish I would have read the reviews before joining. I have been trying to cancel my member ship since September 2007. I have sent numerous complaints, both email and certified mail. I received a letter last...
citysearch.com - user review - 02/12/2008
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I go there often for my massages. With my back problems, I have found that it is less expensive than insurance and solves the problem. Their therapists are the best and the staff alweays treats me great. I...
citysearch.com - user review - 02/12/2008
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The Massagio experience: Sign up for what seems like a good monthly membership. Get bombarded with product sales during your massages. Try to cancel membership..no luck. Call..no answer. Leave message..no...
kudzu.com - user review - 02/12/2008
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This place is horrible. They lie about contracts and deals. The people are fresh out of school and just horrible. Even after you cancel the memebership they still charge you, then send you to collections. They...
citysearch.com - user review - 02/07/2008
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I really like this place. They give a great massage and always have appointments available. They're also open seven days. You can't go wrong with Massaggio Spa. They also give you the full 60 minutes.
citysearch.com - user review - 01/22/2008
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I love my facials and massages there. My skin looks so much better and I feel relaxed. I can take 2 hours, spend far less then $100 and come out feeling great. Highly recommended.
citysearch.com - user review - 01/20/2008
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I highly recommend Massagio Spa. They are always friendly, give a true 60 minute massage, and are not push with product. You can even book your appointment on line. They are the best day spa in Alpharetta &...
citysearch.com - user review - 01/20/2008
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It's not worth the heartache! You try and cancel your contract but are unable to. Any calls to the corporate office are left unanswered. You can't actually get a real person. If you check the B etter B usiness...
citysearch.com - user review - 01/16/2008
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I love my massages and facials here. The membership is the way to go. Why pay $90 for 50 minutes elsewhere whaen you can get a 60 minute massage for $30 here. Competitors are scared to death and it shows. They...
kudzu.com - user review - 12/16/2007
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I travel extensively and love my massages. Massagio has the ambiance of a high end resort without the stuffiness or high prices. Where else can you get a massage or a facial for $29.95? Or a microderm...
kudzu.com - user review - 12/16/2007
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Best Value: The membership is well worth it. I travel alot, and when I'm gone for extended times, they allow me to put it on-hold. Every therapist I've seen is great. Where else are you going to get a massage...
kudzu.com - user review - 12/16/2007
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Was a member, hated to leave: I was a member for 6 months, but my travel schedule changed and I had to cancel. They were really nice about the cancellation, even inviting me to the next wine tasting. I'll be...
kudzu.com - user review - 12/16/2007
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Massagio's is a great spa. They have excellent therapists and charge very little for their services. I have recommended the place to many of my friends, several of which have become members. In fact, one wants...
kudzu.com - user review - 12/16/2007
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This place is a scam- DO NOT SIGN ANYTHING!! The Owner is rude and cares nothing about his customers. Just go look at the Beter Busines Bureau (misspelled on purpose)also Fox 5 news is doing an investigation...
citysearch.com - user review - 11/19/2007
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Beware-I signed a 6 month contract authorizing Massagio to debit my account $25.00 per month to take advantage of the low "member" massage prices. Everything went well for 4 months until I had to have...
kudzu.com - user review - 11/09/2007
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I love my massages and facials here. The membership is the way to go. Why pay $90 for 50 minutes elsewhere when you can get a 60 minute massage for $30 here. Competitors are scared to death and it shows. They...
citysearch.com - user review - 10/20/2007
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I have not had a massage there, but I do go weekly for microderm treatments and facials, and the results are amazing. They've got me as a member for the foreseeable future. It's a great place.
citysearch.com - user review - 10/20/2007
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Great massages for $30. My therapist has ben there over two years, so the turnover must be low. The staff is super friendly and the on-line appointments rock. The waterfall is a must see. I think this is the...
citysearch.com - user review - 10/20/2007
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I LOVE MASSAGIO SPA. They have thought of everything. They do massage and facials for $29, have many great therapists, and you can even book appointments over the internet. I used to go to other local spas,...
citysearch.com - user review - 10/20/2007
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Beware of this place and don't take advantage of any specials they have. After over a year of being a member, Darren, the owner, was trying to get money from me saying it was not cancelled properly. He and his...
kudzu.com - user review - 10/16/2007
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There have been so many bad reviews regarding this spa that it now appears the owner has a new scam of manipulating the review boards by making up positive reviews. Look how many appear in the same day or two....
citysearch.com - user review - 09/14/2007
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I have been going through the same mess with Massaggio as many of the other reviewers. I bought a 6 month membership for a friend for Christmas. She went one time 6 months ago and did not find a massage...
citysearch.com - user review - 09/05/2007
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This establishment is a detriment to the Alpharetta area. Whatever you do, do not sign any paperwork- even if they say its "free" - and do not pay anything at that time, a charge will appear later on your...
kudzu.com - user review - 07/09/2007
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BUYER BEWARE!!!!! People are really nice while you are a member. As soon as you cancel any ANY contract, they will charge you 85.00 for nothing. The owners when contacted stated one month fees, 2 months...
citysearch.com - user review - 06/20/2007
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I had a very very bad exprerience with Massaggio SPA located at 11130 State Bridge Road, Suite C102 Alpharetta, GA 30022, That company cheated me and made me to sign a contract for six months. I was prompt in...
citysearch.com - user review - 04/05/2007
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was a member for 6 months, but my travel schedule changed and I had to cancel. They were really nice about the cancellation, even inviting me to the next wine tasting. I'll be rejoining as soon as my travel...
citysearch.com - user review - 02/01/2007
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Please be aware that everything may be good now, but cancel after your contract and you will be sitting there going, "What just happened?" I was had by the folks at Massaggio as well. I signed a 6 month...
citysearch.com - user review - 01/17/2007
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A truly enjoying experience! Received a gift certificate from a friend and figured I would give it a try. Joined as a member after my first massage and have been back weekly ever since. Staff is polite and...
citysearch.com - user review - 12/10/2006
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The title says it all: it's the best value and massage I've ever had. It's so good and affordable that there's no need to be envious of people who get massage every week, now you can too. I'll see you at the...
citysearch.com - user review - 11/21/2006
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highly recommend this spa I had to put my membership on hold for a couple of months while my travel schedule was crazy. I could have really used those massages then, but I was always out of town. They were...
citysearch.com - user review - 11/20/2006
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Forget trying to find a therapist on your own, Massagio has done all the work for you. Mmebers get a $30 massage with no catch. The membership is great, very short term and if you change your mind or move...
citysearch.com - user review - 11/20/2006
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I bought a certificate for my wife and she ended up returning the favor and buying me one. We are now both members and would not miss our monthly massages or the wine tastings. Wish I had thought of the...
citysearch.com - user review - 11/19/2006
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The best rate I've ever found for a 1-Hour massage at $29.95. They give you a true hour, not 45-50 minutes like all those other places. Also, the ambiance is phenomenal, putting even Sydell to shame (you've...
citysearch.com - user review - 11/19/2006
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Just joined as a member and LOVE it! I have had numerous massages and they have excellent therapists (with a full 1-hour massage). The price cannot be beat and the staff is very friendly. I would highly...
citysearch.com - user review - 11/19/2006
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Joined the spa on my first visit and have never regretted it. Massagio is a great spa and a better value.
citysearch.com - user review - 11/19/2006
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I was a member for 6 months, but my travel schedule changed and I had to cancel. They were really nice about the cancellation, even inviting me to the next wine tasting. I'll be rejoining as soon as my travel...
citysearch.com - user review - 11/13/2006
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We ended up not being able to go every month so we decided to cancel. We had been members for 1 year and had only signed a 6 month contract. They did not give us difficulty cancelling however they charged us...
citysearch.com - user review - 10/25/2006
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