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2.0 of 5 stars.
*&^%!I should have read the reviews here! It's been a few years since I've been to Boston VW, and I vaguely remember the experience being good - mainly the hours and the shuttle. Those were still...
yelp.com - user review - 06/09/2009
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2.0 of 5 stars.
I'm about fed up with Boston Volkswagen. My experience with them since my first time using them has done nothing but nose dived. My first time was amazing, it was when they were on western ave and...
yelp.com - user review - 04/20/2009
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2.0 of 5 stars.
Since 2000, I've gone to Boston VW because it was convenient and the quality of the repair work was good. Although the new Watertown location is nice, clean, and still convenient, they've lost a loyal...
yelp.com - user review - 04/17/2009
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1.0 of 5 stars.
I found myself in the same situation I did 3 years ago, and was forced to have my VW towed to Boston VW. I was SHOCKED when they called me and told me that I needed new spark plugs, because a. That's...
yelp.com - user review - 03/05/2009
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1.0 of 5 stars.
I wouldn't even give them 1 star if that were possible. The service guy I spoke to when I had a window issue was a total jerk. He wouldn't even hear me out about what happened when it's a known fact...
yelp.com - user review - 02/25/2009
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5.0 of 5 stars.
My wife and I recently bought our first Volkswagen Rabbit here and we got a great deal on it. The sales person that we had help us name was Matt D and he went out of his way to get us the vehicle we...
yelp.com - user review - 02/05/2009
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Took a tough situation and turned it into a piece of cake for me. Although warranty didn't cover a repair that I thought it would, they arranged to give me a ride home and brought my Eos back to me when they were done. Won me over.
openlist - user review - 11/18/2008
I've had a ton of problems with my car but the people at Boston VW find the problems fast and repair them. They are also helpful at securing a rental car so I can continue about my work without too much...
citysearch.com - user review - 09/28/2008
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1.0 of 5 stars.
I'm from out of state and haven't had my car for very long, so of course I thought it in my best interest to go to a dealer shop. And for minor stuff, it has been okay, but after a recent experience i...
yelp.com - user review - 05/02/2008
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1.0 of 5 stars.
I dont have any detailed horror stories to tell... my car runs fine and the mechanics are perfectly nice... HOWEVER, it cost me 200 bucks just to diagnose the problem... and THEN they charged me 200...
yelp.com - user review - 04/17/2008
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The first time I took my car to this dealership and $100 stolen from my car. This dealership (service department) sucks. I WILL NOT GO BACK, even if they give me $100.
citysearch.com - user review - 03/06/2008
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1.0 of 5 stars.
This place is EVIL. I hope that there is a special place in hell for all shady mechanics and dealers to go to.Well my VW check engine light went on the other day and my car started to run on low...
yelp.com - user review - 01/24/2008
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1.0 of 5 stars.
I've had bad experiences with these guys too. I took the car (a 1999.5 Jetta) in to have the door locks fixed. They weren't locking properly. The service manager yelled at me for only bringing in one...
yelp.com - user review - 12/24/2007
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5.0 of 5 stars.
Well my old service center in Natick was shut down I started coming here. I have been here many times, as VWs seem to have a lot of problems. Each time I've been here I have not had a problem with the...
yelp.com - user review - 12/13/2007
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1.0 of 5 stars.
I've always known that, unless your car is still under warranty, avoid taking your car to the dealer. Being new to Boston, I didn't have a set-up auto repair shop I went to when my car started acting...
yelp.com - user review - 11/01/2007
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Dealer shops often get a bad rap for service, but I can't say enough good things about Boston VW. The service department is open until midnight on weekdays. No, I'm not kidding. The driver's window fell into...
kudzu.com - user review - 10/30/2007
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As far as Volkswagen dealerships go, this is not the best, but the hours are perfect for a young professional (they're open until midnight for repairs). They always see my car quickly, but sometimes I feel...
citysearch.com - user review - 06/29/2007
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1.0 of 5 stars.
This is purely sales related, as I service my car here and the service is OK.Do not deal with the Internet sales dept. I made an inquiry into leasing a 2007 Jetta. Was contacted over the phone and...
yelp.com - user review - 06/29/2007
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1.0 of 5 stars.
I wish Yelp existed back when I was dealing with Boston Volkswagen (2000-2001) so I could write all my stories. I had my WORST car dealership/service experiences here. Every time I took my car there...
yelp.com - user review - 06/24/2007
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I recenlty had my car towed to this dealership after it had alternator problems and coolant leakage. Once my car became stranded the dealership wasted no time in scaming me. They charged nearly $1000 in...
citysearch.com - user review - 06/21/2007
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1.0 of 5 stars.
I bought my 03 passat here, pretty easy going sales guy's i was able to get it for the price and payments i wanted, granted it was before Christmas so I'm sure sales were slow. I had to have a few...
yelp.com - user review - 02/28/2007
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Having owned a number of Volkswagens over the years, and visited dozens of dealers I would probably rate this one the lowest in terms of customer service. After many visits there does not seem to be a single...
citysearch.com - user review - 02/02/2007
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5.0 of 5 stars.
You can not only drop off and pick up your car up until midnight, but they actually are doing service until then too. When my water pump broke and my car was overheating, they fixed the car within 24...
yelp.com - user review - 01/24/2007
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4.0 of 5 stars.
Boston VW was a BREATHE OF FRESH AIR! I've spent a lot of time at many different VW dealers, having owned two different VW's. After spending an inordinate amount of time fighting with the dealership...
yelp.com - user review - 12/01/2006
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1.0 of 5 stars.
Bought a 2004 Jetta there in 2003. I paid for the plates from my trade in to be taken to the DMV. A month later I received a charge from my insurance company for the car because the dealership never...
yelp.com - user review - 10/02/2006
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1.0 of 5 stars.
This place has broken things on my car on more than one occasion when bringing it in for warranty work. I have also been lied to multiple times by this dealer. They may have a few good techs, but...
yelp.com - user review - 06/22/2006
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2.0 of 5 stars.
I agree... One time my window fell into the drivers side door and they needed to open it up to retrieve. Later on the year when my side mirror got knocked off I discovered they stole most of my...
yelp.com - user review - 02/12/2006
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I have been to Boston VW @ Allston for quite some times. Their staffs are really friendly. They do things as promised very fast and honest. There was one time, I thought that I needed wheel alignment ...
judysbook.com - user review - 08/05/2005
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I have been to Boston VW @ Allston for quite some times. Their staffs are really friendly. They do things as promised very fast and honest. There was one time, I thought that I needed wheel alignment but I...
citysearch.com - user review - 07/06/2005
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