Firestone Complete Auto Care

User Reviews of Firestone Complete Auto Care

Yelp.com Review - by Gordon C.

1.0 of 5 stars. Avoid this place like the plague!!! Took my car here in April 09' for a simple oil change and left with a broken starter. They denied any wrong doing, however I ended up having my car towed to...
yelp.com - user review - 05/29/2009
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Don't like their customer service

Place may do work fine, but they started replacing parts on my vehicle before fully informing me about what was wrong, like most places would. Did not feel that they were focused on me, the customer.
citysearch.com - user review - 05/03/2008
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RIP-OFFS!! .. and they make you wait a very long time.

Unfortunately I was Ripped Off just like all the others here on this site! I took my Lexus SUV to this Firestone dealer only because I just didn't feel like driving so far to the dealer. I thought to myself,...
citysearch.com - user review - 02/27/2008
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AWESOME!!!

I think the people reviewing this store in a negative way are doing so because they are ignorant. Yes it can take a while to get an oil change. I always drop my car off because I don't want some quickie place...
citysearch.com - user review - 02/20/2008
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awsome job by thurman j. at InsiderPages

I had a flat on my tahoe and took it to firestone allen,and it began to downpour rain. When I needed help most they took me to krogers so I could do my shopping and when I was finished they came and picked me...
citysearch.com - user review - 12/17/2007
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unprofessional by F. M. at InsiderPages

I have never used their services but I drive behind their shop each time I shop at the adjacent Kroger to get out to McDermott and on several occassions I have seen them drinking beer (longnecks) in the open...
citysearch.com - user review - 11/04/2007
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Swindlers

Brought our car in to this Firestone to have an oil change and tune up. Our car wasn't having any problems just wanted to get it done before something happened. After the mechanic found a plethera of things...
citysearch.com - user review - 10/08/2007
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Stay out of Vinnie's Way!

I have used Firestone for various repairs and tires on all of our cars for the past 8 years. Over the past year, I have run into a new guy named Vinnie. He works at the front desk-with a thick accent, thick...
citysearch.com - user review - 05/04/2007
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Absolutely pathetic

This auto repair shop is absolutely careless and they don't want any business it appears from their unprofessional behaviour and terrible service., really terrible service! Never go to this location
judysbook.com - user review - 11/21/2006
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Absolutely pathetic by Neeraj D. at InsiderPages

This is a horrible place to go for your car. Long wait times. Unprofessional service and complete apathy towards customers. Never visit this store, or else face bad business practice.
citysearch.com - user review - 11/21/2006
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Business With Excellence AND HEART by Rita A. at InsiderPages

My daughter and son-in-law have always been pleased with the service and quality of repairs provided by Harry T. at Firestone, and when the a/c stopped working in my car on Friday, they insisted that I go to...
citysearch.com - user review - 08/28/2006
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Terrible by Rebecca B. at InsiderPages

I sent dh to this establishment for an oil change. We had received a great coupon in the mail. Well, dh was treated like garbage for having a coupons, waited several hours and to top it off they didn't replace...
citysearch.com - user review - 07/26/2005
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Not worth your business by M R. at InsiderPages

I took my car to get the tires rotated. They told me to come back in an hour, and they could get to it right then. Once I came back, they made me wait another hour to get to me. It was unacceptable. Then, they...
citysearch.com - user review - 04/27/2005
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Poor Service by Murali K. at InsiderPages

I gave my car for oil change once and they forgot to put the screw for the bottom support (which covers the engine). When I complained, they said they don't have that particular screw type and will have to get...
citysearch.com - user review - 04/04/2005
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