Open List Home >> Alameda, CA >> Shopping >> Clothing >> Children & Infant >> Laurens Closet
1.0 of 5 stars.
Wish I could give this place 0 stars. The owner is VERY RUDE. It's hard to believe this place is still in business. I went in this store expecting to be acknowledged with a hello or something like...
yelp.com - user review - 09/22/2009
Full Review »
3.0 of 5 stars.
This store has a nice selection of things and she always buys old clothes from me. I am not sure why there are so many negative reviews! If she doesn't buy your old things it is because they won't...
yelp.com - user review - 09/11/2009
Full Review »
4.0 of 5 stars.
i don't understand why people hate on this store!! there are so many sensitive shoppers out there.i've been shopping at lauren's for about three years. i'd say half of my daughter's clothes come...
yelp.com - user review - 09/03/2009
Full Review »
3.0 of 5 stars.
I was in the neighborhood and had just gotten done selling clothes to Crossroads. The buyer, Lauren (I'm assuming?) told me she would take a look at my stuff (even though it was past the hours they...
yelp.com - user review - 08/29/2009
Full Review »
2.0 of 5 stars.
the owner is snotty, but she's always been nice to me.they are a lil pricey, but she does carry some great products.
yelp.com - user review - 08/28/2009
Full Review »
1.0 of 5 stars.
I love buying used clothes for myself and my girls. I feel that by buying used I'm recycling and I'm doing a social jusice to those laborers in third world countries who are treated unfairly and...
yelp.com - user review - 08/13/2009
Full Review »
4.0 of 5 stars.
Wow! I'm glad I didn't experience the owner (reading the reviews). I got some great deals here on name brand toddler clothing - Kenneth Cole, RL. $4 button up shirts. I would definitely go here...
yelp.com - user review - 08/04/2009
Full Review »
1.0 of 5 stars.
I've shopped her for 5 years. The owner is rude and the consignment is hardly worth the store credit. They buy back some pretty shabby, faded clothes and most of it comes from Gap and Old Navy. We...
yelp.com - user review - 07/30/2009
Full Review »
1.0 of 5 stars.
The owner is rude. I went to buy a pair of sunglasses and got a bad vibe. I even tried to make conversation and ask how long the store has been around. I introduced myself as someone who worked in the...
yelp.com - user review - 07/26/2009
Full Review »
1.0 of 5 stars.
I finally just had to stop going here altogether. The customer service stinks. You're lucky if she makes eye contact with you. Whatever. Prices are not that great, and most of the used stuff she's...
yelp.com - user review - 07/05/2009
Full Review »
1.0 of 5 stars.
would give 0 stars if i could.owner just plain rude.darn shame.go to fashion after passion instead.
yelp.com - user review - 07/05/2009
Full Review »
2.0 of 5 stars.
Cute clothes and nice variety of used duds for little ones. But the owner is so snooty and off-putting that the experience of shopping there is often quite unpleasant. I've been amazed by how rude she...
yelp.com - user review - 06/15/2009
Full Review »
1.0 of 5 stars.
She was so much nicer when she had the little store on Encinal Avenue, now the Japanese restaurant.I agree, she is very SHORT with people as if you are a bother to her. I will definitely try Monkey...
yelp.com - user review - 04/23/2009
Full Review »
4.0 of 5 stars.
I think that the owner has definitely taken some of these reviews to heart. She has been much more polite and helpful.
yelp.com - user review - 04/17/2009
Full Review »
2.0 of 5 stars.
I actually find some of the young girls working there friendlier than the owner Lisa, go figure! She doesn't smile and greet me when I comein. I guess she never went to customer service classes. I...
yelp.com - user review - 04/16/2009
Full Review »
1.0 of 5 stars.
This would be rated ZERO stars if I could... There's plenty of negative reviews here already, so I'll cut to the chase. The owner, Lisa, does a poor job of delegating authority and empowering her...
yelp.com - user review - 02/21/2009
Full Review »
1.0 of 5 stars.
I found this store online. I was looking for maternity wear. The people working were not friendly at all. I walked in and ask where the maternity section was and the girl with blonde hair looked at...
yelp.com - user review - 02/19/2009
Full Review »
I went here yesterday. There was a beautiful red dress in the window and I am looking for something to wear to a cocktail party/retirement dinner. I asked what size the dress was. She looked at me and said...
citysearch.com - user review - 01/26/2009
Full Review »
4.0 of 5 stars.
This place is a hit or miss. It just depends on the day you go and how lucky you get. I have always found here something for my little girl. Their kids selection is wonderful. For myself I have found...
yelp.com - user review - 12/30/2008
Full Review »
2.0 of 5 stars.
I go to Lauren's Closet regularly, even though I think the costumer service isn't the best, they still have really cute stuff at a bargain. I'm a teenager with not a lot of spending money, and so...
yelp.com - user review - 12/06/2008
Full Review »
4.0 of 5 stars.
I am among the (seemingly) few people that have had positive experiences here. The owner and her staff have always been pleasant enough (I'm certainly not expecting over-the-top fake friendly, which...
yelp.com - user review - 12/03/2008
Full Review »
4.0 of 5 stars.
It's unfortunate that so many have had bad experiences here. I cannot join you in bashing this place. I have been coming here since my two year old daughter was born and haven't ever had a problem....
yelp.com - user review - 11/08/2008
Full Review »
I think its a really cute store, cute items for kids, good for quick bday presents. My problem is that I get made to feel stupid when I bring in clothes. I actually don't do it anymore. I had a whole bunch of excellent Gymboree, and was trying to decide if I should try to sell on ebay (which is a big hassle!) They said either leave the clothes or don't, but we can't give you a price and then let you decide. What?? I have to gamble that they are going to be fair? I walked out and haven't been back since.
openlist - user review - 11/01/2008
4.0 of 5 stars.
I have to wonder if anyone in this place has ever heard of Yelp. If my business were getting such awful reviews you can be sure I'd buck up the level of customer service...I personally haven't had...
yelp.com - user review - 10/22/2008
Full Review »
Everything is overpriced, especially for items that are used. Plus the staff is RUDE including the owner!!
lilaguide.com - user review - 10/03/2008
Full Review »
4.0 of 5 stars.
I go here about once every two weeks and like it a lot. I shop in the junior's section, and almost always find at least one thing I like. The prices are usually reasonable (but can get somewhat high...
yelp.com - user review - 09/28/2008
Full Review »
3.0 of 5 stars.
Adult side: Really cute, young clothing for the hip mom and woman who hasnt crossed over to our side yet. Kid side: Overpriced toys. Some really great clothing finds. Customer Service: I dont care...
yelp.com - user review - 09/24/2008
Full Review »
I'd been here once only with my husband to sell our baby clothes. The service seemed fine. We just had to wait a bit because there were other customers before us. We brought a BIG bag and they took most of it...
citysearch.com - user review - 09/22/2008
Full Review »
1.0 of 5 stars.
Like some of the other reviewers, I had okay experiences here for a while, so I kept going. I heard horror stories from some of my friends, but figured I'd been lucky, the prices were right (sleepers...
yelp.com - user review - 09/17/2008
Full Review »
4.0 of 5 stars.
Lauren's Closet was a new thing for me until recently. My friend sometimes talked about it, but I didn't pay attention because it sounded so...kiddish. If you get my point. But one day, bored out of...
yelp.com - user review - 08/28/2008
Full Review »
This is my second trip to try to sell clothes- The first time she did not buy anything, I decided I had brought the wrong things- this time I took only Limited 2, Gap, Old Navy and Roxy- all Fall and winter...
citysearch.com - user review - 08/27/2008
Full Review »
3.0 of 5 stars.
I've only been in there a couple times. I found some great deals, and had no complaints about the customer service.
yelp.com - user review - 08/05/2008
Full Review »
1.0 of 5 stars.
I rarely go to places worthy of a 0 or 1-star review. However, today I went to Lauren's Closet and it was such a bad experience, that I had to run to Toy Safari and Tucker's Ice Cream to get the ick...
yelp.com - user review - 07/19/2008
Full Review »
4.0 of 5 stars.
I think after reading such horribly embarrassing reviews, "Lauren" straightened up her attitude and raised the bar on customer service because this place is great and I felt valued and that my...
yelp.com - user review - 07/10/2008
Full Review »
4.0 of 5 stars.
Cute, used kids clothes. I had better luck here than at two other similar shops in the city. Didn't meet the owner, didn't have a bad experience with the customer service people... just a good...
yelp.com - user review - 07/07/2008
Full Review »
4.0 of 5 stars.
You know, I totally hear you all, but I must chime in with a bit of a dissenting view. I'll admit, the first time I walked out of there with my bag of rejects (HA - as if!! the nerve!!) I was...
yelp.com - user review - 07/03/2008
Full Review »
1.0 of 5 stars.
I give Lauren's Closet ONE star because I've purchased clothes there. The customer service is horrible and that right there makes me feel bad that I actually gave this store my business. Another...
yelp.com - user review - 06/28/2008
Full Review »
4.0 of 5 stars.
I don't know WHAT people have a problem with in this place. Newsflash: when you're buying clothing at a used clothing store, it'll be USED. Yes, you have to take some time to look through things to...
yelp.com - user review - 06/28/2008
Full Review »
4.0 of 5 stars.
Wow, am I the only person who hasn't had a terrible experience here? I've been here 6 or 7 times here over the last few months looking for stuff for my son. I've been by myself, with my husband, with...
yelp.com - user review - 06/28/2008
Full Review »
2.0 of 5 stars.
The people at the register have always been polite to me (although the *buyer* (owner?) is not the warm fuzzy type). I'm giving only two stars because I agree with the others about the quality of...
yelp.com - user review - 06/03/2008
Full Review »
4.0 of 5 stars.
Oh, the infamous Lauren's Closet! I know she's not the warmest of creatures, but I don't shop for hugs and warm fuzzy feelings, I shop for baby gear. And she's got it in spades, and usually cheap....
yelp.com - user review - 05/01/2008
Full Review »
Went to visit a friend w/new baby in Alameda and thought I'd buy her something while I stepped out. Unfortunately I walked into this store and it sure put a damper on my day. The strollers and other equip that...
citysearch.com - user review - 03/19/2008
Full Review »
4.0 of 5 stars.
Update...Ok, so I think she's been reading these reviews... or something... because I had a MUCH different experience today when I went in. First, I was welcomed with love and affection. Then, I...
yelp.com - user review - 03/05/2008
Full Review »
i went a couple of times to sell my baby's cloths and i had a person(white lady) in front of me and she had all of faded cloths and were stained and she bought all her cloths and i had name brand cloths...
citysearch.com - user review - 02/13/2008
Full Review »
4.0 of 5 stars.
Don't know why this place doesn't get better review. My friend who lives in Alameda builds her wardrobe from this place.I like the mix of different items for the whole family. Everything is neatly...
yelp.com - user review - 12/17/2007
Full Review »
Have visited the store many times,each time hoping that the experience would improve...it never has! The owner is terribly rude, snobby and unfortunately her staff has followed her example. If you want to buy...
citysearch.com - user review - 12/04/2007
Full Review »
1.0 of 5 stars.
I've sold and brought here and everyone is right, the owner is down right rude to the point of offensive, the grandma is even WORSE and the staff obviously mirrors the owners bad attitude. I think...
yelp.com - user review - 11/09/2007
Full Review »
1.0 of 5 stars.
I am not usually one to jump on the bandwagon, but I have to agree that the staff here are unbelievably rude and not interested at all in helping people. I have never tried to sell anything here, and...
yelp.com - user review - 09/12/2007
Full Review »
2.0 of 5 stars.
I really wanted to like this place. After asking them about what kind of kids' clothes they accept, I came back in with about 10 items of Baby Gap, Children's Place, Gymboree, Old Navy and Carters...
yelp.com - user review - 08/29/2007
Full Review »
I have been to pretty much all the resale kids stores in the bay area, and i will have to say that Lauren's Closet has BY FAR the best selection around. You can find something from infants to now the...
judysbook.com - user review - 08/23/2007
Full Review »
I can't believe I still shop here. I mean, the service is SO bad! No greeting. I've been rung up here and had the cashier just keep talking to her co worker almost every time I've visited. It truly irritates...
lilaguide.com - user review - 08/16/2007
Full Review »
1.0 of 5 stars.
Seems like a good idea, but the execution of it is poor. The owner is a total snob. I understand that while she may not want all of the used baby clothes I had to trade in, that she be a bit more...
yelp.com - user review - 06/25/2007
Full Review »
1.0 of 5 stars.
The lady whom I can only assume is the owner is definitely one of the more rude individuals on Park St. Why can't she be a happy grandma ? like mine.
yelp.com - user review - 06/21/2007
Full Review »
3.0 of 5 stars.
Lauren's Closet is hodge podge of clothing and accessories for girls and women from infancy to maternity. Some clothes are new. Some clothes are used. I bought two new dresses, a bag and a pair of...
yelp.com - user review - 05/12/2007
Full Review »
I have to agree with the previous posters that the store owners are extremely unfriendly and unwilling to help. I have brought clothes a few times and have left with an impression of my clothes not being good...
citysearch.com - user review - 05/07/2007
Full Review »
I am confused why the store is picky when it comes to buying kids clothing, since the racks are filled with faded, shrunken, and cheap looking clothes. Granted, there are occassional cute items, but I would...
citysearch.com - user review - 04/03/2007
Full Review »
I went to Lauren's Closet looking for mittens for my baby. First, I was ignored by the salesperson, then I got a total attitude for asking for help. Hmmm . . . something tells me she is in the wrong business.
citysearch.com - user review - 03/28/2007
Full Review »
1.0 of 5 stars.
Wow! What a cute shop. At least that is what you think before entering. Too bad the owner is extremely rude and should not be in the customer service industry. I have given this store chance after...
yelp.com - user review - 03/26/2007
Full Review »
Great used selection of clothes, shoes and gear. If you can put up with the rude staff it's worth it.
lilaguide.com - user review - 03/24/2007
Full Review »
We have. We live in Alameda & have had too many horrible experiences there. The staff (mother/owner and grandmother are the worst offenders) is rude & doesn't seem to care if you come back or not. Used clothes...
citysearch.com - user review - 03/23/2007
Full Review »
1.0 of 5 stars.
I agree with most other reviews on Lauren's Closet. I had a question for the owner and she didn't stop what she was doing and turned her back to me as I was talking to her. I would recommend shopping...
yelp.com - user review - 03/22/2007
Full Review »
1.0 of 5 stars.
I wish I had never gone here, but my boss sent me to have her old clothes checked out, so I had to. The employees here are some of the rudest people I have ever encountered. There are two entrances...
yelp.com - user review - 03/09/2007
Full Review »
3.0 of 5 stars.
A mixed review - I love to shop there for fun cheap finds for me and my teen niece, but for my toddler boy - there are not so many options, and it isn't worth trading there unless your stuff is not...
yelp.com - user review - 02/14/2007
Full Review »
great selection for newborns, but not as much for toddlers and older kids... very helpful for a mother in need of inexpensive items... staff not always friendly, but the bargains keep bringing you back
lilaguide.com - user review - 02/08/2007
Full Review »
I agree that the people who work here are NOT nice. I come over from San Leandro to shop and I really feel like they only talk to the regulars, whomever they are.... Everytime I have gone, I was ignored and...
citysearch.com - user review - 02/04/2007
Full Review »
2.0 of 5 stars.
A fellow prego friend recommended I check out what Lauren has. I checked out the maternity section. I had some deluded fantasy that the clothes might be higher end consignments. They aren't. They...
yelp.com - user review - 01/25/2007
Full Review »
3.0 of 5 stars.
I stop by periodically to pick up something for my 4 year old. They rarely have good foot wear, but I often find the basics: jeans and tops. When selling to them though, the owner is not very nice.
yelp.com - user review - 01/23/2007
Full Review »
3.0 of 5 stars.
The selection of used kid's clothing is good--the store is consistently filled with good qualilty kids' items and is laid out well. The buyer is extremely selective, and that's rather good for...
yelp.com - user review - 01/02/2007
Full Review »
2.0 of 5 stars.
this place is ok , if you REALLY want clothes for CHEAP. this place has used and new clothes that you can either trade in your old clothes for money. my friend gave her BRAND NAME clothes to laurns...
yelp.com - user review - 12/10/2006
Full Review »
Well this is the place to shop. They have cute clothes,brand names, and major snobs. I think that the staff at Lauren's closet need reality checks. They are in resale of used clothes. You are not at Nordstroms...
citysearch.com - user review - 12/02/2006
Full Review »
I have spent $100's of dollars at Lauren's closest over of years. Their clothes are very hit or miss since they are second hand. After looking at lots of drab worn ugly clothing, I may find one or t...
judysbook.com - user review - 11/16/2006
Full Review »
1.0 of 5 stars.
While there seems to be a small selection of infant clothing here (the toddler selection is rather sparse) the owner and her staff are so incredibly rude I refuse to shop there anymore and have vowed...
yelp.com - user review - 11/09/2006
Full Review »
I was really disappointed with the staff. They act irritated when you ask a question and treat you like you're stupid for not knowing. They certainly won't ask you if you need help, you have to bother them to...
citysearch.com - user review - 08/11/2006
Full Review »
I went into the store and was ignored for 5 minutes. When I finally spoke to the clerk, she told me that it was my responsibility to ask for help an that most of their customers did not need help. There...
citysearch.com - user review - 07/20/2006
Full Review »
3.0 of 5 stars.
new and used clothing for the pre-teen tramp. seriously...i've never seen so many clothes that are good for a whoring 12 year-old. well then what were you doing there, laura b? well, funny you...
yelp.com - user review - 04/15/2006
Full Review »
great place and affortable
lilaguide.com - user review - 04/07/2006
Full Review »
Lauren's Closet has lots of very nice, barely-used clothing for the fashion-conscious tot. The staff can be aloof to downright condescending, but the clothes are very nice, as are the toys. A good pla...
judysbook.com - user review - 03/28/2006
Full Review »
Cute store has new and used items. Babies, kids teens and adult can all find something here. Very nice staff with a melange of items to keep everyone happy!
lilaguide.com - user review - 02/23/2006
Full Review »
great namebrand clothes, with very little wear and tear.
lilaguide.com - user review - 01/26/2006
Full Review »
Great store for used children & maternity clothing, and other baby gear.
lilaguide.com - user review - 01/06/2006
Full Review »
The owner never smiles.
lilaguide.com - user review - 10/15/2005
Full Review »
A great place to get cheap used maternity clothes!
lilaguide.com - user review - 08/26/2005
Full Review »
I went here and the prices are almost as high as if I went to a store and bought new.I also went to consign some of my daughter's things and had to wait for the buyer to come back in store after being told...
citysearch.com - user review - 08/06/2005
Full Review »
The clothes are not as popular as the ones available in the huge department stores, but here you can find more unique clothes locally. I recommend this store because there are very nice people who work here,...
citysearch.com - user review - 08/04/2005
Full Review »
Lauren's store is lovely -- and she has a new addition that is for Jr.s that is also a mix of the best of resale and new stuff. However, try not to deal with Lauren herself as she seems to not like kids very...
lilaguide.com - user review - 08/01/2005
Full Review »
great prices. great selection!
lilaguide.com - user review - 06/22/2005
Full Review »
Good selection in all sizes, and name brand good quality.
lilaguide.com - user review - 06/18/2005
Full Review »
The prices are great. The only downer is there is no bathroom/changing table!
lilaguide.com - user review - 06/16/2005
Full Review »
Great consignment shop -- unique items and well organized.
lilaguide.com - user review - 05/26/2005
Full Review »
On eof the better consignment shops around. They are much more helpful and pleasant than Lora's Closet on College in Berkeley.
lilaguide.com - user review - 04/28/2005
Full Review »
Good selection of kids clothes, and you don't have to dig through a lot of junk. The store is cute, but I've always felt that the service was lacking. Still I keep going back- good prices!
lilaguide.com - user review - 04/05/2005
Full Review »
They had a decent variety of used maternity clothes and good prices. The staff was somewhat friendly, but seemed a little offput when i had questions.
lilaguide.com - user review - 04/04/2005
Full Review »
Have yet to visit and not find a bargain!
lilaguide.com - user review - 03/29/2005
Full Review »
great clothing for baby
lilaguide.com - user review - 03/27/2005
Full Review »
Great quality at the most reasonable prices. Other consignment stores are more expensive.
lilaguide.com - user review - 03/09/2005
Full Review »
Can't beat the prices for gently used, yet stylish clothes for infants. Great selection for newborns - 18 mos, but not so great for 2T and up. If you're planning on selling your clothes to Lauren't closet,...
lilaguide.com - user review - 03/09/2005
Full Review »
Lauren's closet has a small selection of used maternity wear. The prices are very reasonable and the clothes are always in good condition.
lilaguide.com - user review - 03/04/2005
Full Review »
great selection of well chosen toys.
lilaguide.com - user review - 03/04/2005
Full Review »
Great selection, prices, and organization. Buyers are picky about brand names, so some things hard to sell back.
lilaguide.com - user review - 02/15/2005
Full Review »
Lauren's Closet is a great little consignment shop, with gently used childrens and maternity clothes. Very helpful for a mother in need of inexpensive items. Also, there are great non-brand toys there as well.
lilaguide.com - user review - 01/03/2005
Full Review »
Loved all my maternity clothing from this store, staff not so friendly, but I would return. I've sent others to her store for maternity.
lilaguide.com - user review - 07/26/2004
Full Review »
Good (but not large) selection of maternity clothes. They have set prices on types of clothes (i.e., $15 for dresses, $10 for t-shirts, $15 for jeans, etc.), so you can get good deals on high-end labels like...
lilaguide.com - user review - 06/22/2004
Full Review »
Lauren's closet is a great place to shop. They have an upstairs used maternity clothes section with a pretty nice selection. The price is very good and most of the clothes are in good condition.
lilaguide.com - user review - 06/12/2004
Full Review »
Good place to get maternity clothes for cheap. Selection is limited.
lilaguide.com - user review - 04/06/2004
Full Review »
They have MOSTLY children's clothing - but are not a child friendly store. Lots of dirty looks if your kids touch anything. No diaper changing in the store (no place to do it and a posted sign) Their maternity...
lilaguide.com - user review - 11/11/2003
Full Review »
Very clean and tidy, organized, plenty of selection
lilaguide.com - user review - 05/25/2003
Full Review »
© 2009 Open List
About
|
Contact
|
Advertising
|
|
Terms of Use
|
Privacy Policy
|
Site Map
Some data provided by Localeze Some reviews provided by Yelp.com
